Privacy Policy
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1. Scope
This Privacy Policy describes how ORDEX SYSTEMS, LLC (“ORDEX”, “we”) collects, uses, and protects information when you use APRA (the “Service”).
2. Information we collect
- Account information: name, email, organization, billing details (handled by payment processors).
- Customer Data: project tasks, estimates, dependencies, schedules, and related metadata you submit.
- Usage data: logs, device/browser info, IP address, timestamps, and feature usage (for security and product improvement).
3. How we use information
- Provide and operate the Service (including generating risk analyses and reports).
- Secure the Service (monitoring, rate limiting, abuse prevention).
- Improve reliability and performance (debugging, analytics).
- Support and communications (respond to tickets, service updates).
4. Sharing
We do not sell your personal information. We share information only with service providers (hosting, monitoring, email, payment processing), legal/compliance when required, and in business transfers.
5. Data retention
We retain information only as long as needed to provide the Service, meet contractual obligations, comply with law, and resolve disputes.
6. Security
We use reasonable safeguards. No system is 100% secure.
7. Contact
Privacy questions: privacy@ordexgroup.com